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Stop Selling
In one of my recent Continuing Education classes I had a Realtor tell me that they had never been in a class where the instructor actually told them NOT to sell. It was such a completely unheard of concept that she just had to remark on what a turnaround it was for her. To hear that she didn’t have … [Read more...]
Pulling UP
I was watching my grandson the other day and started thinking about the process of learning to walk. It’s such a great analogy for life. Yes, we must learn to crawl first but even more importantly, we need people in our lives that encourage us to pull up. If we never pull ourselves up, we won’t ever … [Read more...]
Frustration Sets In: Three Lessons
“I apologize, I was frustrated.” The sentence above was an email I recently received from a former business associate. First Lesson: A sincere apology is never followed by an excuse. Second Lesson: Whether in our personal life or in business, sometimes … [Read more...]
Your Body Language is Loud!
When we listen and watch someone speak, we look for clues as to weather or not we believe or even like the speaker. A study done by Albert Mehrabian concluded that 7% percent of what we perceive comes from the actual words used, 38% comes from the vocal tone, and … [Read more...]